Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey

3 things not to say in a job interview

Picture yourself at a job interview.

You might be seated across from a hiring manager in a boardroom, or sitting with your potential new boss in their office. You’re wearing your favourite job-interview appropriate outfit. You’ve prepared for the interview based on tips from recruiters. You answer the interviewer’s questions and clearly, concisely and convincingly share information about yourself, your capabilities and accomplishments. You convey why you’d be an awesome fit for both the role and the organization.

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey

However, there might be a few things that you want to know about the job, or that are motivating you to apply for it, which you should keep to yourself. Otherwise, you could risk tarnishing your image with the interviewer, or risk your likelihood of being hired.

Here are three things to never ask about or say in a job interview:

  1. Don’t say the job you’re interviewing for is a stepping stone to another job. Think about if you were dating someone and they told you they were waiting for someone better to come along – you’d feel pretty bad. That’s how a potential employer would take it too.
  2. Don’t complain about your past employer. It can indicate that you’re immature or unable to build professional relationships.
  3. Don’t ask about vacation time. You may seem like you’re already eager to step away from the role and your responsibilities. You’ll learn about (and maybe even be able to negotiate) vacation time if you receive a job offer.

Can you think of any other things to avoid saying in an interview? Share in the comments.

Image credits: Pixabay.com.

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey

Job recruiters share how to get hired

If you have a job interview coming up, you probably want to make the most of your face time with the company. Whether you’re working with a third-party recruiter or an in-house hiring manager, these nine tips from recruiters, compiled in a video by Buzzfeed, can help you prepare for your interview. Scroll down to the bottom of this post to watch the full video!Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine JaremeyTip 1: Don’t lie
In an interview, people might say that they’ve worked at a company when they haven’t, or that they have a degree when they don’t, thinking it will give them a competitive edge in the hiring process. If the recruiter, hiring manager or the company’s pre-employment screening department are thorough, it’s likely that the truth will be revealed. Depending on when that happens, you may not get a second interview, or a job offer can be rescinded. The worst part of that scenario? You’d never know if you would have been successful with the company had you just told the truth.

Tip 2: Nail your resume
What are recruiters’ top tips for a great resume? They include:

  • A resume shouldn’t be longer than two pages (or one page double-sided)
  • Highlight the things you’re most proud of first, then list your work experience
  • Avoid using unprofessional fonts like Comic Sans or symbols like Wingdings
  • Only include information that’s relevant to the position, without oversimplifying too much

Tip 3: Do your research
Find out about the company and the role that you’re applying for. Learn as much as you can by visiting the company’s website and social media channels, look them up on Glassdoor, or have an informational interview with a current or former employee. Know what about the company makes you want to work there. Bring print-outs of your findings (like a recent press release) to an interview to demonstrate that you did research and understand the company.

Tip 4: Don’t come in sick
If you have a communicable disease, like pink eye, a cold or the flu, be honest about it with the recruiter, hiring manager, or other person who arranged the interview. Be as flexible as you can about rescheduling it.

Tip 5: Dress appropriately
Do research on the company’s dress code as you prepare your outfit for your interview. Then, dress one “notch” above it. For example, one recruiter described his office as “business comfortable” and would want a candidate to demonstrate that they fit into the dress code. Depending on the industry you’re in, wearing a three-piece suit to an interview may not be appropriate. Find more tips about dressing for a job interview here.

Tip 6: Know your greatest weakness
This question can indicate how honest and self-aware you are. Recruiters or hiring managers can generally tell if you’re being genuine. When sharing an actual weakness that you want to work on, be sure to follow it up with how and why.

Tip 7: Know when to negotiate
Be transparent about your salary expectations from the beginning so that both you and the recruiter or hiring manager can find a salary level that all parties are happy with. However, be aware of the salary band for the role you’re applying for. It’s unlikely that a company can exceed the band’s upper and lower limits.

Tip 8: Ask questions
Have at least three questions to ask the recruiter or hiring manager at the end of the interview. Where do you start? The following questions are helpful because the responses can serve as a “cheat sheet” for what to do in the first three months on the job if you get it.

  • What can I do in the first three months to be successful?
  • What do the first 30 to 90 days look like in this job?
  • How can I immediately add value in this role?

Tip 9: Keep calm and carry on
Sometimes a person who isn’t hired may overstep when engaging with the recruiter or hiring manger after getting the bad news. Requesting a Linkedin connection is fine, but following and messaging them on other social media channels or showing up at their office won’t be well-received. If an opportunity doesn’t work out, stay calm and professional. The recruiter may end up having another job that’s a better fit down the road.

Do you agree with these job recruiters’ tips? Share in the comments.

Image credits: Pixabay.com; Buzzfeed.com.

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey

Free career resources from the Toronto Public Library

“The best things in life are free.”

If you have a Toronto Public Library (TPL) card, this saying is true when it comes to ways to boost your career.

TPL provides access to helpful resources for searching for a job, refining your resume, and updating your skills and knowledge.

Career-related workshops

The fall 2017 edition of TPL’s What’s On publication lists some career and resume-focused sessions at library branches. They cover:

  • An introduction to LinkedIn
  • Job market opportunities
  • Resume writing and critiquing
  • Improving interview skills
  • Networking and job search tactics for newcomers to Canada

resources

Online education at lynda.com

LyndaTPL card holders have access to lynda.com for free. Lynda.com provides “over 3,500 video tutorial courses led by experts on web design, software development, photography, business skills, home and small office, project management, 3D + Animation, graphic design audio, music, video editing and more.” This perk gets you a Premium monthly membership, which has a value of $29.99 per month.

Completing courses at lynda.com can increase your knowledge of tasks you’re doing on-the-job or that you’re curious about, impress your boss, and boost your resume or LinkedIn profile.

Need a library card?

September is National Library Card Sign-Up Month, so there’s no better time to get or renew your card. Further to the TPL resources listed above, the other benefits of having a library card are numerous. You can get a TPL card if you live, work, go to school or own property in Toronto. Learn more about getting a card here.

Image credits: Laine Jaremey; Lynda.com.

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey

Nine tips for successful informational interviews

Have you ever been on an informational interview?

If you haven’t heard of them before, an informational interview is a meeting with someone who’s already in an organization, field or industry that you’d like to get into, which doesn’t relate directly to a job opening. It’s an opportunity for you to learn, grow your network and get your foot in the door.

Informational interviews can help improve your career prospects. They’re especially helpful when you graduate or if you’re starting out in a new field. In fact, the effectiveness of informational interviews has been described as “engineered nepotism”. Essentially, if you don’t have an existing strong personal connection, an informational interview can have the potential to result in one.

Informational interviews have benefited my career. My first job at a PR agency was the eventual result of an informational interview with a VP there. We were put in touch through connections in our networks, so I didn’t know her personally before the meeting. That said, I diligently prepared for the meeting and it was a success.

That’s why, when a role became available at my level at the agency a month after the informational interview, the person I met with contacted me. She thought I could be a good fit based on what she learned about me in the informational interview. As I had already dipped my toe by meeting with her and learning about the agency, I was immediately engaged. So, we met again to discuss the role and I was interviewed by other senior members of the organization. As a result, the role was a great fit for me, and I was a great fit for the team.

This experience has made me believe in the power of informational interviews. Since, I’ve continued to participate in them, both as interviewer and interviewee. Based on what I’ve learned, I have some tips for acing informational interviews as your start off in your career:

Tip 1: Prepare as you would for a job interview – Would you ever go to a job interview without Googling the company and person you’re meeting with? Informational interviews should be treated the same way. In addition to reviewing the company’s website, check out the social channels of and recent news articles about the company, its leaders, its brands and the person you’re meeting with. Review your contact’s LinkedIn profile and consider connecting with them before or after the meeting. Show you’re really on-the-ball by weaving-in what you learned in your research during your conversation, or even print out and bring an article or two.

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Tip 2: Determine an objective – Understand what you hope to get out of your informational interview. Keep your objective(s) top-of-mind, and even mention them to the interviewee either before or early in the interview. For example, if you’re emailing the contact in advance, you could say, “I look forward to meeting with you to learn about your career path and the trends and opportunities you see in the industry,” if that’s what your objectives are. This will help the interview subject prepare, and as a result, you’ll get more from the meeting.

Tip 3: Prepare a list of questions – Make a list of questions to address anything you’re curious about – the person’s career path, something you learned when researching their organization, industry trends, their organization’s culture or their organization’s open positions (if they’re not posted online). Write the questions down in your notebook (see point 5, below) or print the list. Refer to them during the interview to demonstrate your preparedness and engagement.

Tip 4: Get ready to share a bit about yourself – Ideally, the interview should focus on the person you’re meeting with. However, it would be helpful for the interviewee to know a bit about you so that they have context when sharing information or advice. Rehearse a summary, also called an “elevator pitch”, about yourself in advance. Make sure it’s short, concise and clear. Learn how to craft an elevator pitch here.

Tip 5: Make notes – Bring a notebook and pen and jot down important things that your interview subject says. Write down questions that arise when they’re speaking and ask them later to avoid interrupting them. Even if you’re a digital record-keeper, writing down notes demonstrates to the speaker that you’re fully engaged. Making notes on a smartphone, tablet or laptop can have the opposite effect. (Still not convinced to write in a notebook? Richard Branson has a compelling pitch for using them!)

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Tip 6: Dress to impress – First impressions count. But, before you put on a tailored suit for an informational interview, keep in mind that in recent years, attire for job interviews and other professional meetings has changed, just as how people dress in the workplace has evolved. A suit is great, but not always necessary (hello, suit separates!). As part of your research, learn about the culture and dress code of the organization and industry of the interview subject to ensure your attire is appropriate. However, even if the organization’s dress code is very causal on a day-to-day basis, you should dress more formally to convey your seriousness and professionalism. Learn more about dressing for a job interview here.

Tip 7: Find an appropriate venue and time – Allow the interview subject to share their preferences for when and where they’d like to meet. Encourage a venue that’s close to their workplace to minimize their time away from work. Your interview subject might suggest a meeting room at their office. Or, coffee shops or casual cafés are usually good bets, but make sure you can get a table at the meeting time; you might even want to arrive early to secure seats. Don’t order drinks or food in advance, and offer to pay if you’re the one who called the meeting (although if you’re a student or if it’s early in your career, the interview subject may politely decline your offer!).

Tip 8: Be mindful of time – Arrive early and ensure the meeting ends on time. This shows that you respect the interview subject’s time, that you’re able to manage time effectively, and that you understand they have other priorities in their schedule.

Tip 9: Send a thank-you note – Express your appreciation after the interview in an email or, better yet, a card sent in the mail. I mean, who sends cards these days? It’s a unique way to stand out. Also, if someone introduced you, take the time to send them a short email to share that the interview occurred and to thank them for the connection.

I’ll finish up with a disclaimer. The result of my informational interview scenario, described above, was ideal for me at that time because I was starting out in my career and looking for a job at the same time a position became available. However, not every informational interview will result in a job offer. And, sometimes, that’s not your objective!

You might not be able to anticipate how participating in an informational interview now can benefit you down the road. Outcomes can include being approached regarding a job opportunity, increasing your technical knowledge, absorbing perspective based on the interview subject’s experience and gaining connections to the interviewee’s network.

What other tips do you have for making the most of an informational interview? Share in the comments below!

Image credits: Pixabay.com.

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey
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Stand out with these 3 traits

A resume can get your foot in the door when you’re looking for a job. But, oftentimes hiring managers want a new hire to fulfill criteria that can’t be expressed on paper. Why? These traits will help hiring managers ensure that the candidate will benefit the organization in ways that go beyond just fulfilling their role.

What are employers looking for when they hire someone new? Emily Heward, co-founder of branding agency Red Antler, explains the top things she looks for in the video from Inc.com, available here.

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What are the three traits she looks for?

  1. Enthusiasm about your industry, your work and the company
  2. The ability to ask thoughtful, challenging questions
  3. Kindness

You can demonstrate these traits to a potential employer in different ways. Try:

  • Before even applying for a job, consider scheduling an informational interview with someone at the organization
  • Carefully crafting a tailored cover letter (learn more about that here)
  • Mindfully conveying these traits in an interview
  • Sending a thank you email or hand-written note after an informational interview or formal interview

Do you agree with the top traits that Emily Heward suggests? What other ways could you express these traits? Please your thoughts in the comments.

Image credits: Pixabay.com; Inc.com.

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey
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Can a strong personal brand help you land a job?

I’ve recently posted about the importance of cultivating your personal brand. ICYMI, your personal brand is the image or impression that you can establish about yourself in the minds of others so that they can easily identify what makes you unique, and what you’re considered the go-to expert or resource on. This group includes colleagues, contacts in your network, your employer or potential employers.

Brand 4 JPEGWhile I know that personal brands are important, I’m always on the lookout for new research and information. I recently came across a CBC Radio Spark episode that revealed that personal brands aren’t the ultimate predictor of career success.

The episode featured an interview with anthropologist Ilana Gershon of the University of Chicago. Gershon wrote a new book called Down and Out in the New Economy. In the interview, she explained that a shift in the relationship between employer and employee has resulted in the way that we present ourselves as “businesses” in the job search.

“We are imagining ourselves as a bundle of skills, of assets… that we’re constantly having to manage, and we’re also supposed to be continually enhancing them.”

Ilana Gershon

Gershon studied how people find work in today’s job market. I was surprised to hear that although job searchers are routinely told to work on their personal brands, Gershon found no evidence this was effective with hiring managers.

What made a difference? Sixty-one per cent of people got jobs through workplace ties and references.

Note that this study was conducted across many different industries. In certain industries (for example, PR and communications), personal brands may hold more clout and be a worthwhile investment of your time. Further, your personal brand may make an impact with others in an organization, beyond only the hiring manager.

What can we take away from this finding? Your personal brand is important. But it’s not necessarily going to be the deciding factor that gets you hired.

This confirms that there are other items to consider. For example, your connections, years of experience, skillset, understanding of the industry, education and designations play a role. Your portfolio, resume, references and interview skills are critical as well.

So, it’s beneficial to be well-balanced. Spend time thinking about and cultivating your personal brand in a way that works for you. But, also invest in the other elements of your professional and job search skills.

How do you stand out in the crowd of job seekers?

Image credits: Pixabay.com; cbc.ca (Ilana Gershon).

Resume, cover letter, job interview, career, public relations, project management, Pencil Skirts & Punctuation, Laine Jaremey

When searching for a job, what’s in a name?

I recently heard about a new process in Canada’s federal government that will help reduce bias around who is contacted following a job application in an interview on Toronto’s Metro Morning.

Six federal departments are piloting a blind recruitment strategy with the goal of increasing equity and diversity in its workforce. This process will remove any identifying information like names and educational institutions from resumes and job applications.

Research on bias in the hiring process reveals the reason behind this project. A research report compiled by Ryerson University and the University of Toronto,  by Dr. Rupa Banerjee, an associate professor at Ryerson’s Ted Rogers School of Management, uncovered the extent to which these biases impact hiring decisions.

Dr. Banerjee reported that the study found that people with Asian-sounding names (such as Lei Xi or Hina Chaudhry) and Canadian education and work experience receive 42 per cent less call backs than people with Anglo-sounding names (like Greg Johnson or Emily Brown) and the same Canadian education and work experience.

While I was listening to the interview, I was curious about if researchers had pinpointed why some of the reasons why such biases exist. Dr. Banerjee explained that implicit bias enables people to make quick decisions (it’s important to note that she mentioned that biases don’t necessarily make someone racist). For example, in the study, bias might have impacted hiring managers’ assumptions around a candidate with an Asian-sounding name’s mastery of the English language and ability to assimilate with a workplace’s culture. In reality, we know these things aren’t necessarily linked.

The results of the Government of Canada’s pilot project will provide a recent, Canadian case study on a blind hiring strategy works. Ideally, the makeup of the staff in the six departments will become more diverse as the project goes on. Roles will be filled with the best possible candidates, no matter their names or backgrounds.

If this pilot is successful, I would hope that the practice of blind hiring will spill over to other federal government departments, levels of government, and even the private sector. This would result in the job application process being more fair and equitable for everyone.

What are your thoughts on this blind hiring pilot project?

Image credit: Besttemplates.com.